Nova Assistance is a helper for every car enthusiast who wants to minimize expenses and save his nerves in case of problems. For example – the more frequent case is car accident. The technical assistance service will provide you with a relaxed trip, prompt technical assistance and an emergency protection.
Who is an emergency commissioner?
If an insured event: crash, accident or a car breakdown, technical assistance is provided by our emergency commissioner. He supervises the case from the time of the appeal to the moment of insurance compensation.
The emergency commissioner first of all analyzes the situation. He relies on photos of injuries sent by the client. He conducts the primary consultation of the client by phone as well, adjusting his actions from the moment he/she contacted the police.
We urgently organize a tow truck and transportation to an authorized dealer or repair contractor. Emergency commissioner conducts evacuation of any complexity, from a mini-Cooper to a large truck.